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Reset Microsoft Teams

Reset Microsoft Teams If Startup Hangs

Periodically Microsoft Teams will hang on the loading screen. This seems to happen to me if I log out of one Microsoft account and then try to log in with another. Here is how to fix this.

Clear the Teams Cache

  • Close Microsoft Teams. You may need to kill the process via Task Manager since the process is hung.
  • Open File Explorer, and enter %appdata%\Microsoft in the address bar.
  • Delete the entire Teams folder located there. This will clear the Teams cache.
  • Teams will now start normally.